A recent Wall Street Journal Health Blog post described the pros and cons of doctors using social media to discuss medical issues. The post features a video produced by the Mayo Clinic Center for Social Media that encourages doctors to use social media to disseminate general but medically accurate information for patients.
But, as Katherine Hobson reports in the blog post, there are some dangers for docs who use social media,
Privacy violations are one big pitfall. While it’s desirable for physicians to discuss patient cases, when they do so on Twitter or Facebook they have to “recognize that they are having a conversation in a hallway, not in a conference room with the door closed,” says Victor Montori, a Mayo endocrinologist and medical director of the clinic’s social media center. … Broadcasting purely personal activities can also affect a doctor’s professional image. Would you be totally confident in the ICU physician who just talked to you about your ailing mother if the first page of a Google search features a photo of him doing a keg stand?
What do you think of doctors and other health care professionals using social media? Does it enhance the conversation or muddy the waters even more? Would you go to a doctor who tweets, even anonymously, about his or her patients? Would you like to be able to communicate interactively with your doctor via social media?
I think that the idea of physicians using social media is a tricky one. I think that it is one way to get information out there, but as you mentioned, confidentiality can be an issue. If physicians are just providing more general information about health and wellness, I don't necessarily think it is a problem, but if it gets too specific it could easily become something that would discourage patients from seeing certain physicians.